Business Analyst

Key Responsibilities

- Collaborate with business stakeholders to gather, analyze, and document business requirements.

- Design and optimize business processes, workflows, and operating models using BPMN standards.

- Partner with business and technology teams to ensure seamless alignment between requirements and solutions.

- Support initiatives in the commercial insurance domain, including underwriting, policy administration, claims, and related processes.

- Conduct gap analysis, impact assessments, and feasibility studies for process improvements and system enhancements.

- Translate complex business needs into clear functional and non-functional requirements.

- Facilitate workshops, stakeholder discussions, and requirements walkthroughs.

- Ensure solutions are aligned with organizational goals, compliance needs, and best practices.

- Provide support during testing, validation, and implementation phases.

Required Skills & Qualifications

- 8+ years of experience as a Business Analyst, with significant exposure to commercial insurance.

- Strong knowledge of process engineering and BPMN.

- Experience in requirement elicitation, documentation, and stakeholder management.

- Excellent analytical, problem-solving, and communication skills.

- Ability to work across business and IT teams in a collaborative environment.

Preferred Skills

- Knowledge of Orbus (Orbus iServer / Orbus Infinity) or similar enterprise architecture tools.

- Exposure to process improvement frameworks (Lean Six Sigma, Agile, etc)