Buddy4Study - Manager - Partner Success

Job Description

Role Manager/ Sr. Manager Partner Success.

Experience: 5-7 years.

Qualification: Graduate / Postgraduate (MBA/MSW preferred from Tier 1 institutions).

About the Role

We are looking for a dynamic and result-oriented professional to join our Strategic Partnerships team as Manager/Senior Manager - Partner Success.

This is a high-impact role focused on managing key client accounts, ensuring service excellence, and driving long-term success, satisfaction, and retention.

Key Responsibilities

- Manage key partner accounts with a focus on long-term engagement.

- Ensure timely and high-quality delivery of partner commitments.

- Drive satisfaction, retention, and renewal strategies.

- Collaborate internally to align delivery with partner expectations.

- Track performance metrics and share regular updates.

- Resolve partner issues by coordinating across teams.

- Prepare tailored proposals and budget plans.

Key Skills and Experience

- Proven experience in client handling and account management.

- Background in corporate sales and solution selling is mandatory.

- Strong customer success and relationship-building capabilities.

- Excellent communication, proposal creation, and negotiation skills.

- Ability to track, analyze, and report performance metrics.

- Background in CSR, or consulting is preferred.

Immediate joiners will be given preference