Branch Relationship Manager

Job Description

- Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM = INR 1 M.

- Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.

- Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.

- Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork.

- Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.

- Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.

- To exercise appropriate due diligence while on-boarding and engaging with clients.

- Establish DBS as a primary banker for clients and as a prominent banking provider in India.

Required Experience

- In-depth knowledge of local market and competition.

- AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage.