Branch manager - Profitability Management - Maintaining & optimizing profitability for the branch - Target setting & management - Monitoring branch targets in numbers & volumes - Portfolio quality management - through superior underwriting, working closely with collections - Cost management - managing all branch operating costs including cost of acquisition, operations etc. - People management - Motivating team, handling HR & administration function of the branch - Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues Business: - Achieve contributed value targets set for the branch - Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds - Provide superior customer experience - Manage TAT's on credit & processing - Minimize pre & post disbursal discrepancies Monitoring Performance: - Monitoring Branch performance in terms of key drivers i.e. - Contributed Value, Volumes / Profitability / Expenses / Losses - Employee Retention - Employee Productivity - Customer experience - Monitor individual performance of each employee, continuously work to maximize productivity - People Management - Motivate and develop branch team - Drive branch team to excel. - Manage and mentor the team and keep attrition of branch staff low - Conduct regular meeting with branch staff - Provide open and honest feedback and ask for feedback.

Bangalore

Branch Manager - BFS 

Job Description for Branch Manager - BFS  in Careerpage in  Bangalore for (7-9) years of experience. Apply Now!