Location: Bangalore  Job Purpose: To Manage Overall Branch operations.  Job Duties: Accomplishes business objectives by Planning and Managing branch setup, operations, staff, business growth, financials and brand building.  Key Performance Indicators:  - Establishes city operations for the start-up phase with a long term view and optimization of cost.  - Achieve strategic goals by gathering pertinent business, financial, service, and operations information; identifying and evaluating trends and options; choosing a course of action; defining objectives; evaluating outcomes.   - Achieve quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.   - Balancing demand and supply so as to achieve network effect & brand building.  - Managing customer demand by operating Customer Contact center with high operating standards to achieve productivity metrics.  - Developing attached vendors by attracting, enrolling, training, coaching, supporting to help them perform to set standards and evaluating them to bench marked performance management system.  - Representing the brand to external stakeholders and reputation management.  - Achieve financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Revenue & commission collection, vendor accounts receivable and bad debts within targets.  - Structuring and selecting staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities. Motivating and retaining staff to perform and achieve operational excellence.  - Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Contributes to team effort by accomplishing related results as needed.  Skills / Qualification / Experience:-   Should have handled P&L management.  Thinking on the go, Performance Management, Project Management, Coaching, Supervision, Quality Management, Results Driven, Data Driven/Analytic, Developing Budgets, Developing Standards, Foster Teamwork, Handles Pressure, Giving Feedback  Should have Prior experience at handling different teams and employees  Full time Post Graduate from Top B-Schools with more than 10 years of relevant work experience in B2C roles and at least 3 years of handling independent charge of departments or functions.

Bangalore

Hyderabad

Chennai

Kerala

Karnataka

Tamil Nadu

Branch Head 

Job Description for Branch Head  in Abanel Management Consulting Pvt Ltd in  Bangalore Hyderabad Chennai Kerala Karnataka Tamil Nadu for (10-18) years of experience. Apply Now!