Bombay Shaving Company - Lead Key Account Manager - eCommerce/Quick Commerce/D2C

Job Description:

Role overview:

We are looking for a senior, commercially-sharp Project Lead to own and grow one of 100 Days largest client accounts across Quick Commerce, Ecommerce, and DTC channels. This is a high-ownership role that combines sharp platform execution with strategic client partnership driving revenue, visibility, and profitability across Blinkit, Zepto, Instamart, Amazon, Flipkart, BigBasket, and the brands own DTC website.

Key Responsibilities:

P&L Ownership & Account Growth:

Own revenue, margins, and profitability across all assigned channels. Build joint business plans with platform category teams, negotiate trade terms, visibility slots, and promotional calendars to consistently deliver against targets.

Strategic Client Partnership:

Serve as the primary strategic advisor to Client X. Proactively identify business challenges, diagnose root causes, and drive structured, data-backed solutions. Lead QBRs and long-term growth conversations with senior client stakeholders.

Commercial Execution & Performance Marketing:

Plan and execute on-platform ads, deal structures, and performance campaigns to drive conversion. Manage demand forecasting and inventory planning with supply chain to maintain fill rates and eliminate stockouts.

DTC Channel Ownership:

Drive traffic, conversion, and AOV on the brands own website through performance marketing and CRM. Own PDP content, listings, pricing, and reviews; coordinate with tech and CX teams for a seamless end-to-end customer experience.

Data, Insights & Business Reviews:

Track GMV, revenue, ROAS, search rank, CTR, and category share across platforms. Translate dashboard data into clear action plans and present crisp weekly/monthly reviews to internal and client leadership.

Cross-Functional Leadership:

Align marketing, supply chain, and finance teams around account priorities. Own PO fulfilment, reconciliations, and profitability tracking to ensure seamless end-to-end execution.

PLATFORM EXPERTISE:

- Quick Commerce: Blinkit, Zepto, Swiggy Instamart, BigBasket BB Now

- Ecommerce: Amazon, Flipkart, BigBasket, Nykaa, Meesho

- DTC / Tools: Shopify, Unicommerce, Amazon Vendor/Seller Central, Google Analytics, CRM platforms.