bnbme Holiday Homes - Technical Product Manager

RESPONSIBILITIES

1. Project & Delivery Management

- Run daily huddles and weekly review meetings

- Plan, track, and close sprints with clear timelines and outcomes

- Ensure on-time delivery of all tech projects

- Maintain ClickUp/Jira dashboards for task flow and dependency tracking

2. Business Requirements - Tech Specifications

- Convert Dubai team's inputs into structured BRDs

- Write user stories, workflows, edge cases, acceptance criteria

- Break down business problems into executable technical steps

- Ensure clarity before development begins

3. Vendor Management

- Coordinate with multiple tech vendors

- Review progress, negotiate timelines, escalate delays

- Track vendor SLAs and performance weekly

- Ensure vendors provide documentation for every release

4. QC Management

Since QC is outsourced, this role will:

- Coordinate with the external QC team

- Share requirements, scenarios, test cases as needed

- Review QC reports and validate final acceptance

- Ensure fixes are completed before go-live

- Ensure smooth handover between Dev - QC - UAT - Production

5. Tech Stack Oversight

(Not technical execution - but operational ownership)

- PMS (Beds24)

- CRM & Automations (Zoho, WhatsApp workflows)

- OTA integrations

- Nerve Center data flow coordination

- API / webhook based integrations

- Suggest improvements and help shape the roadmap

6. Cross-Department Alignment

- Work with Reservations, Revenue, OA, Operations, and Dubai leadership

- Convert team needs into structured tasks

- Track change requests and ensure timely rollout

- Provide status updates and dependency mapping