About Us - Blowhorn is a full-stack, asset-light technology-enabled logistics company that operates an aggregated fleet and warehouses. We are looking for mission-driven, talented people to join our team. - You are entrepreneurial, execution focused, analytical with deep empathy for the customer. - You will be accountable for building and shaping a customer experience strategy for the organization. The indirect metrics you will be accountable for include retention. - You are directly responsible for high levels of Customer Experience across the enterprise and non-enterprise portfolios of Blowhorn. - We operate in a "get s- t done" environment where the goal is always to execute and implement. - While doing all of this...You will not forget to have fun! Requirements - 10 plus years of experience - Excellent Organizational and Leadership skills - Thrives in a fast-paced, collaborative environment. - Passionate about the Customers and the product - Competent at solving complex customer problems - Highly Data-driven and an aptitude for technology Responsibilities - Responsible for Pan India Transport Operations - Plan and monitor the day to operations to ensure smooth operations - Ensure all commitments to the customers are met as per the agreed SLA - Work closely with all Functional & Regional Heads and facilitate growth - Define, Measure and Monitor key operational metrics on a structured basis - Meet and get feedbacks from Customers on a regular basis - Collaborate with the product team to drive systems and operational improvements that will bring in operational efficiency and cost savings - Evaluate regularly the efficiency of the Operational process in accordance with the organizational objectives and apply improvements - Manage relationships with external partners/Vendors - Ensure operational and process compliance - Constantly review external trends and identify internal opportunities for continuous improvement Skill Sets - Smart , Confident - Detail Oriented - Data Driven Approach - Ability to work under pressure - Should have managed large scale Operations - Process Oriented

Bangalore

Blowhorn - Head - Transport Operations 

Job Description for Blowhorn - Head - Transport Operations  in Blowhorn in  Bangalore for (10-15) years of experience. Apply Now!