BlitzenX - Senior Manager - Workforce Strategy/Operations & Fulfillment

Description:

- You are accountable for making sure the right people are hired, onboarded, and deployed on time.

- This is ownership, not coordination.

- Failures in hiring velocity, offer-to-join conversion, or onboarding SLAs are your failures, not recruiters or leaderships.

- This is not HR generalist work.

- Not engagement programs.

- Not policy management.

- This is execution-first workforce ownership.

What You Own (End-to-End):

- Hiring Pipeline & Execution.

- Full ownership of hiring lifecycle: demand intake, prioritization, offer release, offer-to-join tracking, and conversion.

- Drive recruiters and partners to meet time-to-fill and quality SLAs.

- Reset unrealistic hiring plans with data-driven guidance; challenge leadership assumptions if required.

- Onboarding & Deployment Readiness.

- Ensure all hires are fully ready for deployment on Day 1.

- Own cross-functional coordination: system access, compliance, documentation, and delivery alignment.

- Reduce offer-to-billable cycle aggressively; remove blockers proactively.

- Operational Reporting & Metrics.

- Maintain real-time workforce dashboards covering hiring progress, joiner timelines, and onboarding SLAs.

- Deliver weekly and monthly reports to leadership with insights and actionable recommendations.

- Identify bottlenecks and implement process improvements without needing permission.

- Process Ownership.

- Standardize and enforce hiring and onboarding processes.

- Own accuracy and compliance of HR data.

- Make decisions without waiting for approvals; escalate only with solutions.

Required Experience & Profile:

- 8-12 years in workforce operations, HR operations, or talent fulfillment, preferably in IT services, consulting, SI, or staff augmentation.

- Proven ability to own execution for high-volume hiring and onboarding.

- Highly data-driven; able to create, maintain, and act on dashboards.

- Comfortable making operational decisions without explicit approvals.

- Experience scaling operations across dual orgs or multi-practice teams.