
ServiceNow Solution Architect
Experience : 10+ Years
Locations : Bangalore (Hybrid)
Employment Type : Full-Time
Job Overview
We are seeking an experienced ServiceNow Solution Architect with strong expertise in designing, developing, and implementing enterprise-scale ServiceNow solutions. The ideal candidate should possess hands-on development experience, strong stakeholder management skills, and deep knowledge of ITSM and ITOM modules.
Key Responsibilities :
- Design and architect scalable ServiceNow solutions aligned with business requirements.
- Collaborate with stakeholders to gather, analyze, and translate business needs into technical solutions.
- Lead ServiceNow implementations and enhancements across ITSM and ITOM modules.
- Design and implement integrations using both out-of-the-box and custom approaches.
- Provide technical guidance and best practices to development teams.
- Ensure solution quality, performance, security, and scalability.
- Participate in architecture reviews and solution governance activities.
Mandatory Skills :
- Strong ServiceNow development and architecture experience
- Expertise in ITSM and ITOM modules
- Experience with ServiceNow integrations (OOTB and Custom)
- Stakeholder management and client-facing experience
- Strong solution design and problem-solving skills
- Excellent communication and collaboration abilities
Preferred Skills :
- CMDB implementation and governance
- Workday integrations
- AI/GenAI exposure
- JavaScript development
- PowerShell scripting
What We're Looking For :
- 10+ years of overall IT experience
- Strong consulting and solution architecture mindset
- Ability to drive discussions with business and technical stakeholders
- Experience delivering enterprise-level ServiceNow solutions
Compensation
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