Job Title:

Internal Controls & Process Audit Manager / Senior Manager

Job Description:

To establish and monitor end-to-end process controls across Vendor Onboarding, Customer Onboarding, Credit Management, Procurement, Order Management, Billing, and Project Execution to prevent revenue leakage, compliance gaps, fraudulent transactions, and operational inefficiencies.

Key Responsibilities:

1. Vendor Onboarding Controls:

- Review and approve vendor onboarding documentation.

- Ensure vendor master creation follows approval matrix and compliance requirements.

- Validate GST, PAN, bank details, registration certificates, and contractual documents.

- Identify duplicate or fraudulent vendor records.

- Periodically audit vendor masters and inactive vendors.

- Ensure maker-checker controls are followed for vendor creation and modifications.

2. Customer Onboarding & Credit Controls:

- Review customer onboarding process and documentation.

- Ensure customer credit assessment and approval procedures are followed.

- Monitor credit limit setup and changes.

- Validate customer master data accuracy.

- Conduct periodic reviews of customers exceeding approved credit limits.

- Ensure all customer onboarding approvals are appropriately documented.

3. Revenue Leakage Prevention:

- Audit order-to-cash process for control gaps.

- Validate margin approvals for low-margin and negative-margin deals.

- Review contract terms against quotations and bookings.

- Monitor billing delays, missed billings, and revenue realization risks.

- Ensure all change requests, variation orders, and cost overruns are formally approved.

- Identify opportunities for margin improvement and leakage reduction.

4. Procurement & SCM Controls:

- Audit PR-to-PO process compliance.

- Verify procurement follows approved sourcing guidelines.

- Monitor emergency and non-standard purchases.

- Track vendor onboarding turnaround times.

- Review inventory reconciliation and material movement controls.

- Validate project procurement against approved budgets.

5. SAP & System Controls:

- Review SAP master data governance.

- Audit user access rights and segregation of duties (SoD).

- Ensure critical transactions are supported with proper approvals.

- Validate SAP MM, SD, and FI process compliance.

- Identify unauthorized master data or transactional changes.

6. Governance & Compliance:

- Develop and maintain process control framework.

- Conduct periodic operational audits across functions.

- Publish monthly control-gap reports.

- Track closure of audit observations.

- Support internal and external audits.

- Recommend process improvements and automation opportunities.