BigStep Technologies - Inside Sales Manager

About Bigstep

BigStep Technologies is a leading AI-first, cloud-native product engineering company helping startups and enterprises build scalable, intelligent digital solutions.

Since 2008, weve delivered 700+ products for 500+ clients across 6+ industries, powered by our team of 150+ experts.

Our core services span Web & Mobile Development, Enterprise Software, Cloud/DevOps.

About the Role

- The Inside Sales Manager will play a key role in converting business opportunities into closed deals.

- Unlike lead generators, this role focuses on engaging with prospects, managing CRM, preparing proposals, and driving conversions.

- The ideal candidate should be proactive, well-organized, and confident in handling client interactions (calls, virtual meetings, and in-person when required).

Role Description

- Manage and nurture qualified leads shared by the Business Development team.

- Conduct sales presentations, client meetings (virtual & on-site), and follow-ups to drive conversions.

- Create, customize, and share proposals, pitch decks, and supporting documents as per client requirements.

- Maintain and update the companys CRM system, ensuring accuracy of pipeline and client interactions.

- Collaborate with the Business Development team to align strategies for higher win-rates.

- Support in pricing discussions, contract preparation, and documentation.

- Track and report weekly progress on conversions, proposals sent, and CRM updates.

- Build long-term relationships with clients to ensure repeat business and referrals.

Required Skills & Qualifications

- Bachelors/masters degree in business administration, Marketing, or related field.

- 3+ experience in Inside Sales, Pre-Sales, or Client Engagement within IT services.

- Strong communication, presentation, and negotiation skills.

- Experience with CRM tools (HubSpot, Zoho, Salesforce, or similar).

- Ability to draft professional proposals, sales documents, and client presentations.

- Understanding of IT services business model (Outsourced Product Development, SaaS, Digital Solutions, etc.