Bigcity - Category Manager - Electronics

Job Summary :

BigCity is building a large-scale, multi-category partner and supply ecosystem to power its promotional, loyalty, and engagement solutions. We are looking for a leader who can build, scale, and monetize this ecosystem by driving strategic partnerships, expanding merchant networks, and strengthening supply across categories. This is a high-ownership, commercial role focused on building supply, driving partnerships, and unlocking value through strong marketplace expansion.

Key Responsibilities :

- Marketplace & Supply Ecosystem Development

- Build and scale a diverse partner ecosystem across multiple categories including digital, physical, experiential, and service-based offerings.

- Define category expansion strategies and identify new supply opportunities.

- Continuously strengthen depth and breadth of the partner network.

- Merchant & Partner Acquisition

Drive onboarding of :

i. Brands

ii. Merchants

iii. Service providers

iv. Experience partners

- Build strong category coverage and geographic depth.

- Negotiate commercial agreements, pricing structures, and long-term partnerships.

- Commercial Ownership & Margin Optimization

- Own and optimize commercial outcomes across partnerships.

Drive :

i. Better procurement rates

ii. Strong margins

iii. Efficient supply structures

- Work closely with internal teams to ensure competitive yet profitable offerings.

- Offers & Network Expansion

- Build a strong merchant-led offers ecosystem.

Drive :

i. Category-based and location-based partnerships

- Ensure high-quality, relevant, and attractive offerings for end users.

- Innovation & New Supply Creation

Continuously identify and launch :

i. New partnership categories

ii. New supply formats

iii. High-value and differentiated offerings

- Bring innovative and premium experiences into the ecosystem.

- Internal Business Enablement

Act as the central supply engine for :

i. Sales teams

ii. Client servicing teams

Provide :

i. Ready-to-sell catalogues

ii. Strong propositions for pitches

- Support strategic deals with customized partnership solutions.

Team Leadership:

- Build and lead a high-performance team across partnerships and supply.

- Define clear KRAs, KPIs, and performance tracking mechanisms.

Key Performance Indicators (KPIs) :

- Growth in number of active partners and merchants.

- Depth of ecosystem across categories and geographies.

- Improvement in commercial terms and margins.

- Increase in exclusive or high-value partnerships.

- Adoption of ecosystem across internal business teams.

- Contribution to overall business revenue.

Professional Qualifications :

- Demonstrates a positive attitude, professional demeanour, and high level of integrity in all interactions.

- Proven ability to work on multiple projects and priorities simultaneously while meeting tight deadlines.

- Comfortable working independently and as part of a collaborative team, with a proactive and self-directed work style.

- Adaptable and responsive to changing priorities in a fast-paced environment without compromising on quality.

- Resilient under pressure, with the ability to build strong relationships and maintain focus on achieving results.

- Strong interpersonal skills; an attentive and focused listener with the ability to build meaningful professional relationships.

- Highly self-motivated, with strong organizational skills and exceptional attention to detail.

- High level of organizational and time management skills; ability to manage multiple partnerships and deadlines simultaneously.

- Proven track record in deal closure and offer negotiations; experience in a corporate or agency environment is a strong advantage.

Qualifications & Skills :

- Degree or above in any discipline.

5-10 years of experience in :

i. Partnerships / alliances

ii. Marketplace / category management

iii. Merchant acquisition roles

- Strong commercial acumen and negotiation skills.

- Proven ability to build and scale partner ecosystems.

- Experience working in high-growth, fast-paced environments.

- Ability to balance strategy with hands-on execution