
Description:
Position: Business Analyst
Experience: 3-5 Years
Location: Jaipur (Work from Client Office)
Key Responsibilities:
- Act as a bridge between client stakeholders and the technical team for Salesforce-related initiatives.
- Gather, document, and analyze business requirements, ensuring alignment with business goals.
- Perform functional testing, UAT coordination, and validation of Salesforce implementations.
- Track project milestones, prepare status reports, and support project governance activities.
- Coordinate with cross-functional teams to ensure timely and quality delivery.
- Support change management and training initiatives for end-users.
Required Skills & Experience:
- 3-5 years of experience as a Business Analyst, with exposure to QA and Project Coordination.
- Bachelors degree in Business Administration, Information Technology or a related field.
- Masters degree (MBA or equivalent) in Business Analytics or Information Systems.
- Strong understanding of Salesforce platform (functional knowledge, user stories, workflows, reporting).
- Experience in Lending & Loans domain (preferred).
- Ability to prepare and execute test cases, manage UAT cycles, and ensure defect closure.
- Excellent communication, documentation, and client-facing skills.
- Strong analytical and problem-solving abilities with attention to detail.
Nice to Have:
- Salesforce Admin or Business Analyst certification.
- Experience working in Agile/Scrum delivery models.
- Exposure to integration projects in financial services.
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