BDO - Stakeholder Engagement Lead Senior Consultant

Job Objective:

The Stakeholder Engagement Lead Sr Consultant will manage stakeholder engagement and program coordination for large-scale projects, ensuring effective communication, collaboration, and alignment across project teams, senior management, partner organizations, and end-users.

Primary Responsibilities:

- Develop and implement a stakeholder engagement strategy to ensure smooth coordination and collaboration across all involved entities

- Act as the primary liaison between project teams, senior management, partner organizations, and end-user representatives

- Facilitate regular governance meetings, workshops, and briefings to track progress and resolve issues

- Maintain a stakeholder communication plan, ensuring timely dissemination of project updates, milestones, and policy changes

- Gather, document, and relay feedback from stakeholders to project managers, business analysts, and development teams

- Support change management initiatives, including awareness campaigns, user onboarding, and training coordination

- Work closely with documentation, training, and helpdesk teams to ensure clarity and consistency in communication materials

- Monitor adoption levels of deployed systems and identify areas for improvement or additional engagement

- Leverage AI-powered tools (e.g., ChatGPT, automated survey platforms) to streamline communication, summarize meeting notes, and analyze stakeholder feedback

- Maintain records of stakeholder interactions, decisions, and commitments for governance and audit purposes

Education & Qualifications:

Bachelors or Masters degree in Public Administration, Communication, IT, or related field

Certifications:

Communication Management Professional (CMP)

Prosci Change Management Certification

PMI-PgMP (Program Management Professional)

Skills and Experience:

- 6-10 years of experience in stakeholder engagement, program coordination, or public communication roles

- Strong understanding of governance structures and multi-agency coordination in large-scale projects

- Excellent verbal, written, and presentation skills, with the ability to address technical and nontechnical audiences

- Proficiency in collaboration and communication tools such as MS Office, MS Teams, Zoom, and project management platforms

- Ability to analyze stakeholder needs and translate them into actionable project inputs

- Familiarity with digital transformation, e-Governance, or enterprise-scale IT project environments

- Experience using AI-based tools for summarizing, drafting, or analyzing stakeholder communication is preferred

- Strong organizational, negotiation, and conflict resolution skills.

- Mandatory: Prior government/public sector project experience