Job Description Strategy & Operations (General Manager/Assistant Director)

About Us:

Battery Smart is Indias largest and fastest-growing battery-swapping network for electric two and three-wheelers. Founded in 2019 and launched in 2020, we are transforming electric mobility by making it accessible, economical, and scalable through a partner-led model. Today, we power the journeys of 1 lac+ drivers daily across 1,600+ swap stations in India.

Role Overview:

We are looking for a highly driven Strategy & Operations leader to drive high-impact business initiatives, operational excellence, and cross-functional execution across the organization. This role will work closely with leadership to solve complex business problems, improve operational performance, build scalable processes, and lead strategic programs. While Warehouse & Supply Chain Operations will be a key business area, the role has a broader mandate focused on business transformation, execution, and continuous improvement.

Key Responsibilities:

- Partner with leadership to define and execute strategic initiatives aligned with business priorities.

- Lead high-impact cross-functional programs, ensuring timely execution and measurable business outcomes.

- Identify operational bottlenecks and implement scalable solutions to improve efficiency, productivity, and cost optimization.

- Drive process standardization, automation, and governance across key business functions.

- Develop business dashboards, performance metrics, and operating reviews to enable data-driven decision-making.

- Collaborate closely with Product, Technology, Finance, Supply Chain, and Operations teams to translate business requirements into effective execution.

- Build scalable operating models and strengthen operational capabilities across warehouse and supply chain functions.

- Improve inventory visibility, operational controls, and overall network performance while supporting business growth.

- Establish SOPs, performance frameworks, and best practices to drive execution excellence and continuous improvement.

What You Will Need:

- Bachelor's degree in Engineering, Business, Operations, Supply Chain, or a related field; MBA preferred.

- 5- 8 years of experience in Strategy & Operations, Business Operations, Program Management, Consulting, or Operations Excellence.

- Strong experience in driving cross-functional initiatives, solving business problems, and leading large-scale operational programs.

- Exposure to warehouse, supply chain, manufacturing, logistics, or inventory-led businesses will be an advantage.

- Excellent analytical, stakeholder management, communication, and problem-solving skills.

- Ability to thrive in a fast-paced, high-growth startup environment with a strong ownership mindset.

Preferred Background:

Candidates from high-growth startups, consulting firms, EV, automotive, supply chain, e-commerce, quick commerce, logistics, manufacturing, or other operations-intensive businesses with demonstrated experience.