Baidyanath Group - Key Account Manager - eCommerce

About the job

Educational Qualifications & Experience

- Bachelor's degree (MBA preferred) in Marketing, Business, or related field

- 3-5 years of experience in e-commerce account management, preferably in FMCG or Ayurveda/healthcare domain

Key Responsibilities

Account Management:

- Own P&L for assigned e-commerce accounts

- Build and maintain strong relationships with category teams and platform stakeholders

Sales Planning & Execution:

- Plan monthly, quarterly, and annual sales targets and achieve revenue goals

- Analyze sales trends and identify growth opportunities

Product & Content Management:

- Ensure listing hygiene: content optimization, keywords, A+ pages, images, and titles

- Plan new product launches and ensure timely onboarding

Promotions & Marketing:

- Plan and execute platform-level promotions and ad campaigns (AMS, Sponsored Ads, etc.)

- Coordinate with digital marketing teams for visibility and brand campaigns

Inventory & Supply Chain Coordination:

- Monitor stock levels, demand planning, and ensure OTIF (On Time In Full) deliveries

- Liaise with warehouse and operations teams for order fulfillment

Reporting & Insights:

- Prepare weekly/monthly dashboards to track performance and ROI of marketing spends

- Analyze customer behavior, product performance, and competition

Key Skills Required

- Strong understanding of e-commerce ecosystem, particularly in FMCG/healthcare

- Excellent analytical skills and proficiency in Excel, reporting tools

- Strong interpersonal and negotiation skills

- Hands-on experience with seller panels (Amazon, Flipkart), ad tools, and CMS

- Ability to work cross-functionally with marketing, operations, and finance