BabaJi Shivram - Senior Manager - Billing & Compliance

Babaji Shivram Clearing & Carriers Pvt Ltd has a rich legacy of over 50 years in the logistics industry, built on a strong foundation of expertise and innovation. Recognized as a trusted partner by businesses worldwide, the company excels in providing exceptional logistics solutions. With a forward-thinking approach, Babaji Shivram is committed to leveraging new technologies and innovative strategies to streamline processes and enhance efficiency. The company continues to push boundaries, dedicated to delivering advanced and reliable logistics services to its clients.

Role Description:

This position will be responsible for managing end-to-end billing operations for freight and logistics services. The role requires leading a large billing team, ensuring timely and accurate invoices, strong compliance with GST regulations, and close coordination with branch and operations teams. The Billing Manager will act as a key liaison with senior management, drive process improvements, ensure audit readiness, and safeguard revenue through effective controls and monitoring.

Responsibilities:

- Oversee daily billing operations for logistics and freight services, ensuring accuracy and adherence to contracts, rate cards, and SLAs.

- Manage end-to-end billing cycles, including validation of freight charges, supporting documents, and revenue recognition.

- Monitor high-value shipments, key accounts, and open billing jobs to prevent delays and revenue leakage.

- Drive timely billing through proactive follow-ups and escalation of unresolved issues.

- Ensure strong accounting controls and accurate posting of billing entries.

- Lead, manage, and mentor a large billing team of 2025 members across locations or processes.

- Allocate work, set targets, monitor productivity, and ensure optimal team utilization.

- Conduct regular performance reviews, coaching sessions, and succession planning.

- Foster a culture of accountability, accuracy, compliance, and continuous improvement.

- Work closely with branch offices, operations, documentation, and customer service teams to ensure timely submission of freight files, PODs, and supporting documents.

- Streamline inter-department communication to reduce billing turnaround time (TAT).

- Standardize billing processes, documentation, and SOPs across all branches.

- Ensure correct GST classification, tax calculation, and invoicing for freight and logistics services.

- Oversee GST compliance, including returns, reconciliations, and statutory filings.

- Lead and manage GST audits, coordinate with auditors, and ensure timely closure of audit observations.

- Maintain audit readiness through proper documentation, reconciliations, and controls.

- Prepare and present MIS reports, billing dashboards, revenue aging, and variance analysis.

- Continuously review and improve billing SOPs and internal controls.

Qualifications:

- 8-12 years of relevant experience in billing, accounts, or finance operations within the logistics / freight industry.

- Strong and proven experience managing large teams of 2025 members.

- Excellent hands-on knowledge of accounts, billing processes, and financial controls.

- In-depth working knowledge of GST laws, freight-related taxation, compliance, returns, and audits.

- Experience handling high-volume, multi-branch billing operations.

- Strong exposure to MIS reporting, revenue analysis, aging reports, and management presentations.