AVP Collections - NBFC Key Responsibilities: - Deliver the assigned Financial Targets - 30+ and 90+ Delinquency / and against ECL target - Manager daily/weekly/monthly collection operations with optimum productivity and performance - Maintain cost of collections/cost per account with the given budget - Building/Reviewing and execution of collection strategy for the assigned portfolio and resources - Capacity Planning and portfolio action planning keeping in mind the macro environment - Create, build, train and manage the front-line collections team - Support in building class leading collections capability - Partners/ Vendors / Processes / Technology / Tracing Tools / Legal etc. - Ensure strict adherence to processes and control measures for own product - Ensure adherence to regulatory requirements and integrity in all team operations and customer handling - Ensure Customer centricity - ensure adherence to Code of Conduct and work to minimize customer complaints - Personal should have the knowledge to manage across buckets and channel including call centre Experience: - Essential 10+ years of experience of managing collection - The candidate should have the experience of managing leams, spread across multiple locations - Building and execution of collection strategy, driving process/strategic changes. Preferred : - Expertise in Unsecured/BL Collections - Experience of managing both agencies and field based collection

Mumbai

AVP - Collections - NBFC 

Job Description for AVP - Collections - NBFC  in Employee Forums in  Mumbai for (10-15) years of experience. Apply Now!