Job Purpose:

Senior Business Transformation Manager will be responsible for identifying and implementing new initiatives across the organization, driving transformative changes from inception to completion. This role plays a crucial part in our mission to enhance operational efficiency, improve customer experience, streamline processes, and maintain a competitive edge in the industry.

Key Accountabilities:

- Identify opportunities for process improvement within organization and implement changes to enhance operational efficiency and customer experience.

- Identify new use cases/business models in lending space with respect our organization

- Take complete ownership of projects, ensuring successful planning, execution, timely delivery and adoption

- Collaborate with cross-functional teams to gather requirements, create solution document and maintain alignment with project goals

- Quality delivery, ensure first time right, bug free product delivery

- Ensure technology compliance by adhering guidelines from InfoSec, RBI & Industry best practices

Key Responsibilities:

- Stay up-to-date with the latest technologies, business models, industry trends, and emerging innovations

- Identify and performing feasibility study of the use case with respect our organization

- Preparing business case documents for the new use cases

- Creating requirement document and obtaining sign-off from all the stakeholders

- Partner with technology team and other stakeholders to facilitate creation of detailed solution document, define MVP, create release strategy and detailed project plan

- Lead and manage the complete lifecycle of projects, including requirements analysis, solution design, testing, deployment, and post-implementation support

- Maintain detailed project documentation, track progress, and provide regular reports to senior management and stakeholders

- Prepare presentations for the updates to senior management

- Effective change management and prioritization aligning with business objectives

- Plan & Ensure adequate training is conducted with the end users

Required Experience:

- 3-7 years of experience in product management/product development, preferably in the lending (BFSI/Fintechs).

- Strong knowledge of lending products, technologies, and industry trends.

- Proven track record of successfully launching and managing lending products.

- Must have knowledge and experience in handling lending products.

- Exceptional communication, interpersonal, and leadership skills.

- Proficiency in agile product development methodologies.

- Analytical mindset with the ability to translate data into actionable insights.

- Experience with design thinking and customer-centric product development.

Required Qualification:

- PG or Graduate (Engineering or Commerce)/ MCA/ MBA

- PSPO/CSPO certification will be an added advantage

Behavioural Competencies:

- Strategic Orientation

- Customer Centricity

- Execution Focus

- Collaborative Approach

Personal Attributes:

- Flexible & adaptable

- Entrepreneurial mindset

- Self- driven, proactive and strong interpersonal skills