Auxilo Finserve - State Head - Collections - North

- Design and implement state-specific collections strategies aligned with national goals to drive recovery

- Achieve targeted recovery of overdue student loans across early, late, and legal stages.

- Maximize recoveries through effective use of call centers, field operations, and agency partnerships.

- Lead, mentor, and energize collections teams to consistently deliver high performance.

- Track KPIs, conduct regular reviews, and upskill teams to boost efficiency and results.

- Enforce compliance with debt collection laws, privacy norms, and regulatory guidelines.

- Reduce default rates while safeguarding against legal and reputational risks.

- Proactively adapt strategies in line with evolving education loan regulations.

- Partner with cross-functional teams to strengthen portfolio quality and minimize slippages.

- Foster strong relationships with institutions, regulators, and collection agencies to ensure smooth operations.