It is a application support manager position. ROLE AND RESPONSIBILITIES : - Obsess on Customer success always - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Develop service procedures, policies and standards - Keep accurate records and document customer service actions and discussions - Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment - Keep ahead of industry's developments and apply best practices to areas of improvement - Control resources and utilise assets to achieve qualitative and quantitative targets - Adhere to and manage the approved budget

Chennai

Autonom8 - Support Manager - Customer Success 

Job Description for Autonom8 - Support Manager - Customer Success  in Engineering in  Chennai for (5-7) years of experience. Apply Now!