Atomberg - Manager - eCommerce - Key Account Management

ROLE PURPOSE

We are looking for a dynamic and result-oriented E-commerce Manager to drive online business growth across leading marketplaces and the company's direct-to-consumer (D2C) platform. The role will be responsible for developing and executing e-commerce strategies, driving revenue and profitability, managing marketplace relationships, optimizing product visibility, and ensuring a seamless customer experience.

KEY RESPONSIBILITIES:

- End-to-end responsibility of e-commerce P&L (revenue, margins, profitability) for sales through e-commerce partners like Flipkart and Amazon.

- Drive offtake and customer experience by optimizing listing quality, regional replications, and strategic pricing alignment.

- Work closely with the growth team to generate demand, plan and manage on-platform Ad spends, and own the full consumer journey and model level conversion funnel metrics on the platform.

- Strive continuously to make recommendations to improve conversions and ads performance by analyzing internal data and industry trends.

- Identify gaps in the customer journey on Ecommerce platforms and plan interventions to drive sellout.

- Maintain in-depth understanding of each category on the ecommerce platform.

- Relationship management with ecommerce operations team, production team, vendor partners, and brand team.

MUST-HAVE EXPERIENCE

MBA/PGDM - 2019 - 2023 passout in Marketing, Sales, Business Management, or a related discipline preferred.

3-7 years of experience in e-commerce, marketplace management, or online business management.

Experience managing platforms such as Amazon, Flipkart, and other leading e-commerce marketplaces.

Experience in consumer durables, electronics, home appliances, or FMCG would be preferred.

Strong understanding of marketplace operations, digital marketing, online merchandising, and commercial management.

Strong analytical skills with proficiency in Excel and business reporting tools.

Excellent stakeholder management, negotiation, and communication skills.

Demonstrated ability to drive business growth while maintaining profitability.

Industry - FMCD, FMCG, or Ecommerce.