Free meal

Job/Soft skill training

Cafeteria

Health insurance

Professional degree assistance

Office cab/shuttle

Office gym

Child care facility

International/On-site exposure

Ather Energy Reviews by Employees

Product Specialist

Area Sales Manager

Associate Manager

Production Associate

Team Lead

Manager

Sales Manager

Senior Manager

Production Engineer

Deputy General Manager

Associate

Service Manager

Supplier Manager

Quality Engineer

Senior Executive

Customer Relationship Executive

Service Advisor

Test Engineer

Quality Inspector

Quality Analyst

Area Service Manager

Software Engineer

Sales Executive

Assistant Manager

Design Engineer

Warehouse Executive

Logistics Executive

Application Developer

Program Manager

Safety Officer

Technician

Customer Relationship Manager

Production Operator

Senior Product Specialist

Product Manager

Technical Trainer

Network Development Manager

YOU'LL BE BASED AT: Chennai YOU'LL BE ALIGNED WITH: Manager Customer Service YOU- LL BE A MEMBER OF: Service Delivery WHAT YOU- LL DO AT ATHER: - You will be our key senior resource in the city for the management of service delivery, service operations and demand generation along with ensuring all business aspects in place ( i.e.: Manpower hiring, Manpower Training) - You will be responsible for the team that operates our flagship workshops in the city; which is our main point for customer interaction. - Delivering a seamless and superior customer experience through the team at workshops, making sure the team is passionate and committed to delivering the best experience to our customers is a key ask of this role - Driving service KPIs for the city - Managing the day to day service operations; ensuring the end to end process, guiding and mentoring the team that is executing these operations - You will also be responsible for ensuring payment collection from customers and the delivery of the scooter with high satisfaction levels. - You will ensure that the projected volume plan is achieved. - You will also monitor the warehouse operations in the city. This includes inventory management and coordination with the central warehouse. - You will be administratively responsible for the management of the premises of Ather in the city Experience: - Experience in service operations, doorstep service, roadside Assistance, identification and reporting of failure modes and demand generation - A fair understanding of automobiles and EV technology is a definite plus Qualification: - We are looking for a Post Graduate/Graduate in Business/Engineering from a Tier I/Tier II institute.

Chennai

Ather Energy - City Manager - Service Delivery 

Job Description for Ather Energy - City Manager - Service Delivery  in Ather Energy in  Chennai for (8-12) years of experience. Apply Now!

Ather Energy - City Manager - Service Delivery  | iimjobs.com