Aster DM Healthcare - Head - Commercial Excellence - CA

Description :

Position : Head Commercial Excellence

Qualification : CA

The Head of Commercial Excellence will drive revenue growth, margin optimization, pricing strategy, and commercial governance across hospitals, diagnostics, and pharmacy businesses. The role will act as a strategic partner to business and operations, ensuring strong control over revenue cycle, cost efficiency, and profitability, while enabling data-driven decision-making across multi-location healthcare operations.

- Lead commercial planning including budgeting, forecasting, and profitability analysis

- Drive strategic initiatives to improve revenue, margins, and cost efficiency

- Develop financial models for hospital, lab, and pharmacy expansion projects

- Provide actionable insights for business growth and investment decisions

- Monitor revenue performance across business units and identify variances against targets

- Identify gaps in systems, processes, and controls impacting revenue realization, and drive corrective actions

- Partner with business teams to implement improvements and enhance revenue growth

- Ensure accuracy in revenue reporting and minimize leakages through strong controls

- Design and implement pricing frameworks and strategies across services and products

- Monitor and improve gross margins across hospitals, labs, and pharmacy retail

- Drive standard costing and margin benchmarking across units

- Support negotiation strategies with corporates, TPAs, and vendors

- Establish strong commercial policies, SOPs, and approval frameworks

- Implement maker-checker controls for pricing, billing, and revenue processes

- Ensure compliance with commercial agreements, contracts, and pricing approvals

- Strengthen internal controls to prevent revenue and cost leakages

Working Capital & Cash Flow Management :

- Optimize receivables, payables, and inventory cycles

- Improve collections from corporates, insurance, and TPAs

- Drive improvements in cash flow and working capital efficiency

- Drive adoption of ERP, HIS, and analytics platforms for commercial visibility

Build dashboards for :

1. Revenue performance

2. Margin analysis

3. Cost tracking

- Collaborate with Operations, HR, SCM, Medical, and Quality teams

Support expansion initiatives :

1. New hospitals

2. Labs

3. Pharmacy outlets

- Lead and mentor a multi-location commercial finance team

Build capabilities in :

1. Revenue cycle management

2. Commercial analytics

3. Pricing and margin management

- Drive a culture of accountability, accuracy, and performance excellence