Confidential Job Posting
This role is from a verified company that prefers not to disclose its name at this stage. Learn More
Role & Responsibilities:
Problem-Solving & Collaboration:
- Proactively identify and resolve operational challenges to ensure smooth execution.
- Conduct pre- and post-mortems to troubleshoot issues and implement damage control as needed.
- Work cross-functionally with instructors, product teams, and support teams to drive program success.
- Build and maintain strong, trust-based relationships with key stakeholders.
- Communicate effectively in both written and verbal formats across teams and leadership.
Execution & Operations:
- Take end-to-end ownership of stakeholder management, including onboarding, training, work assignment, performance evaluation, payments, and deboarding.
- Develop, execute, and maintain detailed operational plans to ensure seamless program execution.
- Track and manage daily, weekly, and monthly tasks with precision and timeliness.
- Ensure high-quality, error-free deliverables that exceed team standards.
- Monitor and report workstream progress to support strategic decision-making.
- Draft policies and document processes to enhance efficiency and standardization.
- Leverage internal tools (e.g., Google Sheets, Excel, Power BI, and other analytical tools) for data-driven decision-making.
- Identify and implement process automation and optimization strategies.
- Independently manage and scale up to three workstreams simultaneously.
Team Collaboration & Contribution:
- Work closely with peers to drive collective team success and operational excellence.
Qualifications:
- Strong passion for education, technology, and working in a dynamic startup environment
- Background in finance or experience in finance operations is required
- Prior experience in stakeholder/ vendor management
- High proficiency in analytical tools such as Excel, Word, and data visualization tools
- Excellent problem-solving and communication abilities
- Proactive, self-driven, and action-oriented, with a strong sense of ownership and accountability over multiple workstreams
Didn’t find the job appropriate? Report this Job
