Other details:
- Hybrid work model
- Location: Mumbai (Andheri Or Thane)
- Tier 1 or 2 colleges
- Immediate -15 days joiners
Title : Associate Product Manager - Loan Management System (LMS)
Roles and Responsibilities
We follow the philosophy here that Product folks are generic problem solvers. So, as an APM - LMS, you would have to ensure that the overall product principles are applied to this role as well, in addition to solving problems for Operations/Finance domains with respect to LMS requirements.
As a member of the Product team, you will be:
Scope, Prioritize, Deliver and Track:
- Own yourself/help the Product manager to scope CRs from various business stakeholders while understanding their requirement and analyzing the data
- Actively engage with cross functional stakeholders, understanding their working styles and priorities to ensure smooth collaboration and timely decision making
- Partake in ongoing UATs to ensure that the delivery is smooth and has all sign offs
- Assess periodically to ensure that there are no post production issues
Resolving stakeholder's issues, by:
- Collaborating with LMS team members and business partners to properly triage and provide timely resolution to all queries/issues.
- Building and maintaining strong working relationships with stakeholders across departments to drive alignment and quick resolutions.
- Gathering the required information necessary to best handle technical and process related issues.
- Owning the root cause fix of issues and continually driving issues encountered down, with a focus on automation, operational excellence, and proactive communication.
- Setting up mechanisms in place to ensure that the issues do not repeat.
- Willingness to provide weekend coverage, if and when needed, to handle emergencies.
AI-Driven Productivity:
- Proficient in leveraging AI tools (such as Gemini, Lovable, Colab, NotebookLM, GitHub Copilot, or similar) for tasks like prototyping, BRD creation, data analysis, API documentation, and workflow automation.
- Continuously explore and adopt AI-based solutions to improve stakeholder communication, decision-making speed, and operational efficiency.
Documenting, extensively:
- Making timely updates about new feature releases to the documentation portal
- Own and send release communications to all the stakeholders
- Multitasking in a fast paced environment
Qualifications:
An ideal candidate would have:
- B.E/B.Tech/MBA; or a professional course - CA/CFA (finance background preferred)
- Being a commerce graduate or an MBA Finance Graduate will be a plus
- Working knowledge of LMS - with some experience on working with the same will be an advantage
- Financial Domain, Banking or Fintech lending experience would be an added advantage
- Intellectual curiosity and learning drive to create continuous improvement - a core value
- Basic product knowledge of Retail loans, Term Loans, Working capital loans
- Strong communication & management skills
- Working knowledge of Excel/Google sheets
- A great attitude and calm demeanor
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