Associate Product Manager - Loan Management System

Description:

Responsibilities:

As a member of the Product team, you will be:

Scope, Prioritise, Deliver and Track:

- Own yourself/help the Product manager to scope CRs from various business stakeholders while understanding their requirements and analysing the data

- Actively engage with cross-functional stakeholders, understanding their working styles and priorities to ensure smooth collaboration and timely decision-making

- Partake in ongoing UATs to ensure that the delivery is smooth and has all sign-offs

- Assess periodically to ensure that there are no post-production issues

Resolving stakeholders' issues, by:

- Collaborating with LMS team members and business partners to properly triage and provide timely resolution to all queries/issues.

- Building and maintaining strong working relationships with stakeholders across departments to drive alignment and quick resolutions.

- Gathering the required information necessary to best handle technical and process-related issues.

- Owning the root cause fix of issues and continually driving issues encountered down, with a focus on automation, operational excellence, and proactive communication.

- Setting up mechanisms in place to ensure that the issues do not repeat.

- Willingness to provide weekend coverage, if and when needed, to handle emergencies.

AI-Driven Productivity:

- Proficient in leveraging AI tools (such as Gemini, Lovable, Colab, NotebookLM, GitHub Copilot, or similar) for tasks like prototyping, BRD creation, data analysis, API documentation, and workflow automation.

- Continuously explore and adopt AI-based solutions to improve stakeholder communication, decision-making speed, and operational efficiency.

Documenting extensively:

- Making timely updates about new feature releases to the documentation portal.

- Own and send release communications to all the stakeholders.

Requirements:

- B. E/B. Tech/MBA, or a professional course - CA/CFA (finance background preferred).

- Being a commerce graduate or an MBA Finance Graduate will be a plus.

- Working knowledge of LMS, with some experience working with the same, will be an advantage.

- Financial Domain, Banking or Fintech lending experience would be an added advantage.

- Intellectual curiosity and a learning drive to create continuous improvement - a core value.

- Basic product knowledge of Retail loans, Term Loans, and Working capital loans.

- Strong communication and management skills.

- Working knowledge of Excel/Google Sheets.

- A great attitude and calm demeanour.