Associate Manager - Accounts Receivable

Preferred from FMCG companies

Operations& Functional Leadership:

- End to End reconciliations and resolution process-identify, investigate, Validate and clear outstanding receivable management of balances, claims and disputes.

- Driving the Balane Sheet hygiene, Finacinal discipline, enhancing vendor satisfaction through structured claim processing and root cause elimination in E Commerce environment.

- Lead analysis of open transactions GRN, VCW, aged receivables, debit memos and unmatched invoices for quicker reconciliation and resolutions

- Working in collaboration with business team both external and internal such as invoice processing team, vendor managers, KAM through structured negotiation and settlements.

- Regular reconciliation and proactive approach for closures.

- Claim closure % with agreed TAT, Reconciliation score cards, reduction aged outstanding , GRN etc

- Responsible for leading and guiding the team for deliverables.

- Quit claim settlements.

Process governance and controls:

- Implement robust reconciliation governance framework complying with accounting policies, controls and audit requirements.

- Standardize document process and align with business team on Terms of Trade and Agreements.

- Coordinate with legal and compliance team

Stakeholder Management:

- Liase closely with category and business operations to resolve upstream issues leading claim pricing, monitoring, GR/IR issues or service deliverable gaps

- Timely engagement with vendor reconciliation team for statements, claim validations, dispute management, RTV-QDN issues efficiently

- Coordination support across business teams

Team Management& Capability Building:

- lead and manage team for appropriate claim resolutions and receivable integrity

- Sop's, performance metrics for productive capabilities.

- Drive culture of ownership, accountability and service orientation

Reporting& Transformation:

- Monthly dashboard on reconciliation status, risk exposure and resolution TAT's

- Identify process gaps and drive automation to avoid recurrence.

- Partner with digital, business and IT team do develop and integrate tools, dispute tracking systems, and process optimization