Associate Director - Supply - eCommerce

Description:

Role Overview:

Were looking for a Supply Leader to build and scale a high-quality seller ecosystem for a fast-growing ecommerce platform. This role owns seller acquisition, onboarding, performance, and retention, while driving merchant KPIs that directly impact GMV, assortment depth, pricing competitiveness, and service levels.

Key Responsibilities:

- Define and execute seller acquisition strategy across categories and geographies

- Onboard, activate, and manage high-potential sellers, brands, and distributors

- Lead seller/account management team to improve performance and retention

- Own merchant KPIs: GMV contribution, fill rate, cancellations, catalog quality, pricing competitiveness, seller NPS, SLAs

- Ensure strong assortment depth and close supply gaps with category teams

- Build seller lifecycle programs: onboarding, activation, growth, engagement

- Partner with Product, Ops, Category, and Marketing for seller-led growth

- Use data and dashboards to monitor and improve seller performance at scale

What Were Looking For:

- 8 - 12 years of experience in ecommerce, marketplace, or supply/seller management roles

- Strong understanding of seller operations, marketplace metrics, and category dynamics

- Experience leading large seller/account management teams

- Data-driven, structured thinker with strong execution skills

- Ability to work cross-functionally and scale processes in high-growth environments