Roles & Responsibilities:

Portfolio Ownership & Strategy:

- Own the Business License portfolio set goals, Key Performance Indicators (KPIs), and governance; ensure client satisfaction across engagements.

- Conduct final/Client-level reviews of complex engagements, guide issue resolution and risk posture.

- Assist the go-to-market, M&A, and local office teams to identify targets and scope for business license and registration services.

Financial & Resource Management :

- Prepare annual client budgets and staff budgets; manage utilization, productivity, and cost optimization.

- Oversee Budget vs Actuals; drive corrective actions and ROI on improvements.

- Analyze and manage the engagement financial data, including client billing.

Stakeholder & Relationship Management :

- Build and maintain US stakeholder relationships; lead cadences and escalations; negotiate delivery improvements.

- Monitor transitions of new clients; define work plans and success criteria.

People Leadership:

- Lead performance management, succession planning, hiring/onboarding, and building capability.

- Create an environment of open feedback and coaching, support career progressions.

Risk, Compliance & Audits:

- Ensure firm-wide compliance standards; lead audits and remediate systemic issues; uphold information security.

Transformation & Growth:

- Sponsor automation/analytics initiatives (Alteryx, Macros, AI); deliver measurable productivity and quality gains.

- Expand BL services - pull more work to KGS by building Stakeholder / client trust.

Qualifications:

Mandatory technical & functional skills:

- Highly proficient in MS Office; strong analytical and advisory skills.

- Deep technical proficiency in US Direct/Indirect Tax compliance; multi-jurisdiction rule expertise.

- Expertise in Indirect Tax applications and Alteryx to manage complex engagements.

- Financial planning, budgeting, and portfolio management skills.

- Strong analytical and advisory skills.

- Second level / Final review of most complex engagement tasks related to US business license and tax registration.

- Oversee the preparation and delivery of business license and tax registration services.

Key behavioral attributes:

- Inspires teams; presents perspectives and outcomes with impact.

- Build and Manage engagements seamlessly; proactively shares best practice, ideas, information & insights with colleagues, stakeholders to build own credibility and develop networks and solutions.

- Proactively gets involved in solving problems; planning contingencies and ensuring the deliveries are on time.

- Provides performance support through mentoring; demonstrates business & financial acumen.

Educational qualifications:

- Masters degree in Accounts/Finance preferred.

- Good to have professional certification eg. CPA, CA, CMA.

Must Have:

- Exceptional written and oral communication skills.

- Strong skills in indirect tax information systems, including strong project management skills, go to market and the ability to analyze client business needs.

- Proficiency in Microsoft Excel, PowerPoint, Project, Vision or process mapping software and strong technical awareness and basic knowledge of global indirect tax issues.