Overview

We empower businesses to unlock the full potential of e-commerce. Our suite of products enables organizations worldwide to accelerate omnichannel sales, scale fulfillment operations, and leverage intelligent data to grow their e-commerce, logistics, and warehousing capabilities.

Trusted by leading brands, distributors, retailers, and logistics enterprisesincluding global names in beauty, sports, and supply chainour technology supports both local and international e-commerce expansion.

Role

We are seeking an experienced Associate Director Product to join our team, with a strong focus on Warehouse Management Systems (WMS). The ideal candidate will bring deep domain knowledge in supply chain execution and product lifecycle management, especially in warehouse and inventory systems.

Key Responsibilities:

- Product Roadmap Management: Develop and manage multiple roadmaps for supply chain execution systems. Support market research, competitor analysis, and feature requests from customers.

- Product Roadmap Prioritization and Planning: Collaborate with product, engineering, and sales teams to plan and prioritize the current and future product sprints. Ensure alignment with product vision and goals.

- User Stories Development: Translate and analyze requirements into Epics. Develop user stories and acceptance criteria based on stakeholder input and requirement gathering. Support development of product documentation, release notes, BRDs, and user guides.

- User Interviews: Conduct user interviews and usability tests to develop actionable insights.

- Product Monitoring: Develop and monitor product KPIs and identify improvement areas. Ensure product features are aligned with product vision and meeting QA standards and customer expectations.

- Communication: Connect regularly with stakeholders, engineering, QA, and customers to provide product updates and solicit feedback. Communicate product features, functionalities, and SLA expectations to stakeholders.

- Sales & Marketing Support: Co-develop content for product marketing and support the sales team with product demos and RFPs.

Essential Requirements:

- Bachelors or Masters degree in Industrial Engineering, Computer Science, Supply Chain, Business Administration, or related fields.

- 6+ years of work experience in product management, with knowledge of best practices.

- Experience with international companies is a plus.

- 4+ years of experience in warehouse operations or domain knowledge of Warehouse Management Systems (WMS) and Inventory Management Systems.

- Excellent problem-solving and critical thinking skills.

- Ability to work under pressure and deliver quality work in time-critical situations.

- Awareness of innovations in the Supply Chain Execution systems space and ability to integrate them into the product.

- Ability to perform in a fast-paced, high-stress environment with minimal supervision.

- Proven ability to solve large-scale customer problems and simplify complex concepts.

- Outstanding written and verbal communication skills, with the ability to convey solution concepts through sketches and wireframes.

- Comfortable presenting work to executives, large groups, and customers. Strong ability to clarify complex ideas for stakeholders and team members.

- Self-motivated, independent, collaborative, and open to group critique.