Description:
- The role requires candidates with strong management consulting experience in banking and NBFC domains, especially across retail and SME banking segments.
- The ideal candidate should have demonstrated experience in driving measurable business outcomes through strategic and operational transformation programs within the Financial Services sector.
Role Title:
Associate Director / Manager Financial Services Consulting (GCC).
Experience:
- Manager: 6-10 years.
- Associate Director: 10-15 years.
Preferred Background:
- Experience with reputed management consulting firms.
- Strong exposure to Financial Services consulting.
- Experience working with Indian and/or global banks and NBFCs.
- Candidates from specialized consulting teams within large consulting firms preferred.
Domain Expertise:
- Mandatory experience across one or more of the following areas:
- Retail Banking.
- SME Banking.
- NBFC Operations.
- Financial Services Transformation.
Key Areas of Consulting Experience:
- Candidates should have led or significantly contributed to consulting engagements involving:
- Cost reduction and operating model optimization for banks/NBFCs.
- Operational efficiency improvement initiatives.
- Sales effectiveness and productivity enhancement programs.
- Digital customer journey transformation and re-imagination.
- Business performance improvement initiatives.
- Process transformation and customer experience enhancement.
- Revenue growth and profitability improvement programs.
Key Responsibilities:
- Lead consulting engagements for banking and NBFC clients across strategy and transformation initiatives.
- Diagnose business problems using structured and first-principles thinking.
- Drive hypothesis-led problem solving and develop actionable recommendations.
- Work closely with client CXOs and business leaders to deliver measurable outcomes.
- Manage workstreams independently with high ownership and execution rigor.
- Conduct financial, operational, and business analysis to identify improvement opportunities.
- Support digital transformation and customer journey redesign initiatives.
- Lead stakeholder discussions, workshops, and executive presentations.
- Mentor junior consulting team members and ensure high-quality delivery.
Desired Candidate Profile:
- Strong analytical and structured problem-solving capability.
- Demonstrated ability to deliver clear, measurable outcomes on consulting engagements.
- Strong executive communication and stakeholder management skills.
- Ability to thrive in fast-paced consulting environments with tight timelines.
- Hands-on approach with strong execution orientation.
- Strong understanding of banking operations, business metrics, and transformation levers.
- Ability to simplify complex business problems into implementable solutions.