Industry - Education / Teaching / Training Category - Operations Skills - Customer experience Job Type - Permanent Description - To head the customer experience for a exponentially growing ed0tech startup. Client Details : Our client is one of the market leaders in the edtech space looking for a strong leader who could deliver excellent customer experience. Description: - Setup and run the Post Sales function for a category. - Execute complex operations to deliver best customer experience. - Improve the efficiency of processes to achieve business results. - Coordinate with cross-functional teams to resolve customer issues - Lead a team of 100+ - Responsible for customer experience and handling any kind of escalations. Profile: - Experience of around 3-6 years with a team handling role. - First principle problem solving, analytical skills, data-driven focused decision making and mindest. - Experience in Stakeholder Management with business development, transformation, Design and internal operations teams - Demonstrate excellent communications skills. Job Offer : - Industry par compensation and benefits. - Opportunities to grow and learn in a competitive environment. To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Monish Kumar on +91 80 6826 6828 Contact - Monish Kumar - +91 80 6826 6828 The Apply Button will redirect you to website. Please apply there as well.

Others

Associate Director/Head - Customer Experience - EdTech 

Job Description for Associate Director/Head - Customer Experience - EdTech  in MICHAEL PAGE INTERNATIONAL RECRUITMENT PRIVATE LTD in  Others for (3-7) years of experience. Apply Now!