Key Responsibilities:

1. Department Leadership & Team Management:

- Lead and manage the entire department, ensuring alignment with organizational goals and business objectives.

- Build, mentor, and lead high-performing teams across procurement, metal sales, business development, and operations.

- Drive a culture of accountability, ownership, collaboration, and performance excellence.

- Set departmental targets, monitor performance, and ensure achievement of business and operational KPIs.

2. Procurement & Supplier Management:

- Develop and execute sourcing and procurement strategies for e-waste and metal materials.

- Build, maintain, and strengthen relationships with suppliers, vendors, corporates, manufacturers, and other sourcing partners.

- Ensure consistent material availability, competitive pricing, and quality standards.

- Lead commercial negotiations, contract discussions, and supplier relationship management.

- Identify and onboard new sourcing opportunities to strengthen the supply network.

3. Metal Sales & Business Development:

- Drive metal sales growth and business expansion through strategic customer acquisition and relationship management.

- Develop and maintain strong relationships with customers, key accounts, and business partners.

- Lead commercial negotiations, pricing discussions, and contract finalization to maximize business performance.

- Identify new business opportunities, market segments, and revenue growth avenues.

- Represent the organization in client meetings, industry forums, and business networking platforms.

4. Operations Management:

- Oversee operational activities to ensure seamless coordination between commercial and operational functions.

- Ensure efficient management of logistics, material movement, quality coordination, inventory flow, and dispatch operations.

- Drive process improvements, operational efficiency, and cost optimization initiatives.

- Resolve operational challenges and ensure timely delivery against business commitments.

5. Financial & Commercial Management:

- Own and manage the P&L of the department, including revenue growth, margins, cost control, and profitability.

- Monitor commercial performance, pricing strategies, and business financials.

- Oversee debit notes, commercial settlements, payment coordination, and issue resolution related to commercial transactions.

- Work closely with Finance teams on budgeting, forecasting, risk management, and reporting.

6. Market Intelligence & Strategic Planning:

- Monitor market trends, metal pricing, customer demand, competitor activities, and industry developments.

- Use market insights to support procurement, sales, and business strategies.

- Provide strategic recommendations to senior leadership for business growth and market competitiveness.

- Maintain strong awareness of industry developments within e-waste and metal markets.

7. Cross Functional Collaboration & Compliance:

- Collaborate closely with Operations, Finance, Supply Chain, and Compliance teams to ensure smooth business execution.

- Ensure adherence to environmental, safety, regulatory, and business compliance requirements including EPR guidelines.