Job Title: Director / Associate Director Logistics & Supply Chain Operations.

Location: Bangalore.

Employment type: Full-time.

Position Summary:

As the Director/Associate Director of Logistics, you will lead and optimize all logistics functions, including warehouse operations, last-mile delivery, cost management, and multi-city hub operations.

You will play a critical role in ensuring efficient product flow across the supply chain, managing operational KPIs, and building scalable logistics infrastructure to support rapid growth.

Key Responsibilities:

Strategic Logistics Management:

- Design and implement end-to-end logistics and warehousing strategies to support E-commerce operations for steel and metal distribution.

- Develop scalable logistics models to manage inbound, storage, and outbound flows across multiple warehouse hubs.

- Lead initiatives to reduce delivery times and improve service levels across all operational zones.

- Monitor SLA, TAT, and RTO performance and drive improvement actions.

Warehouse & Hub Operations:

- Oversee day-to-day operations across central and regional warehouses, ensuring inventory accuracy, space optimization, and safety compliance.

- Implement warehouse automation, WMS systems, and best practices for inventory handling and storage of metal products.

- Manage pick-pack-ship workflows tailored for heavy and specialized SKUs such as steel coils, sheets, and pipes.

- Ensure site safety, hygiene, and adherence to operational SOPs.

Cost Optimization & Vendor Management:

- Drive logistics cost efficiency through route optimization, freight negotiations, and strategic partnerships with 3PLs and transporters.

- Continuously analyze and reduce Cost Per Ton (CPT) and Delivery Cost Per Order (DCO).

- Identify and implement cost-saving opportunities across warehousing, transport, and manpower planning.

Performance Monitoring & Reporting:

- Define and track logistics KPIs: OTIF (On Time In Full), order cycle time, fulfillment rate, warehouse productivity, and transportation efficiency.

- Use data and analytics tools to generate actionable insights and weekly dashboards for leadership.

Team & Stakeholder Leadership:

- Lead a high-performing team of logistics managers, warehouse leads, and transport coordinators across zones.

- Collaborate with cross-functional teams including Sales, Tech, Procurement, and Customer Experience to ensure alignment of logistics with business goals.

Qualifications:

- Bachelor's / master's degree or MBA from top or tier 1 institutions will be preferred.

- 6+ years of experience in logistics, warehousing, or supply chain operations, preferably in e-commerce, industrial goods, or manufacturing.

- Proven experience managing multi-city logistics or warehouse networks.

- Strong grasp of WMS, TMS, and data-driven decision-making.

- Deep understanding of steel/metal handling, storage requirements, and safety standards is a strong plus