Associate Director - Content Moderation - Trust & Safety - BPO

Associate Director Content Moderation, Trust & Safety

Key Responsibilities:

- Lead and optimize Trust & Safety and Content Moderation operations

- Develop and implement policies, risk frameworks, and compliance measures

- Drive AI/automation-based content moderation strategies

- Oversee global teams handling escalations, policy enforcement, and risk mitigation

- Collaborate with legal, product, and compliance teams for regulatory adherence

- Enhance user safety, platform integrity, and incident management protocols

- 15+ years of experience in Trust & Safety, Content Moderation, Policy, or Risk Operations

- Strong expertise in AI-driven moderation, community guidelines, and compliance frameworks

- Proven leadership in managing large-scale teams & crisis response strategies

- Experience in digital risk management, governance, and regulatory policies