Role Overview:

The role will be responsible for driving new business acquisition, expanding strategic accounts, developing the RCM portfolio, and building long-term relationships with healthcare organizations in the US market.

The ideal candidate will bring strong domain expertise in US Healthcare RCM, a proven track record in consultative/solution selling, strong enterprise relationships, and the ability to lead business development across accounts, products, and geographies.

Key Responsibilities:

Business Development & Growth:

- Develop and execute the short- and long-term business development strategy for the RCM business.

- Identify, qualify and convert new business opportunities across the US Healthcare market.

- Build a strong new-logo pipeline and create fresh portfolios for the RCM vertical.

- Develop and execute account acquisition strategies to drive revenue and market expansion.

- Identify opportunities to deepen relationships and grow business with existing clients.

- Drive revenue, contribution and market-share objectives for the business.

Consultative & Solution Selling:

- Understand client business challenges, operational requirements and RCM needs.

- Partner with internal teams to develop tailored solutions and compelling value propositions.

- Conceptualize new product/service opportunities in collaboration with product and operations teams based on evolving market needs.

- Lead solution discussions and proposals with senior client stakeholders.

- Ensure robust and accurate cost estimation and commercial evaluation before proposals are submitted.

Client & Account Management:

- Build and maintain strong relationships with senior decision-makers across leading US Healthcare organizations.

- Develop strategic account plans and identify opportunities for account expansion.

- Act as a trusted advisor to clients, ensuring a strong understanding of their business priorities and evolving needs.

- Represent credibly in the market and strengthen the company's position within the RCM ecosystem.

Commercial & Contract Management:

- Lead commercial discussions and contract negotiations with clients.

- Develop commercially viable proposals in collaboration with internal stakeholders.

- Balance client requirements, solution feasibility, pricing and business profitability.

- Ensure disciplined opportunity management through the complete sales cycle.

Market Intelligence:

- Track trends, competitive dynamics and emerging opportunities within US Healthcare RCM.

- Maintain strong understanding of competitor offerings, market positioning and evolving client requirements.

- Translate market intelligence into actionable business development strategies.

- Identify emerging service/product opportunities and new avenues for growth.

Leadership & Business Ownership:

- Drive business development priorities across relevant product and geographic domains.

- Establish clear goals and ensure achievement of targets by team members.

- Collaborate closely with Operations, Product, Finance and other internal stakeholders to ensure successful transition and delivery of won business.

- Build a culture of customer focus, accountability and commercial excellence within the business development team.

What We're Looking For:

We are looking for a high-energy, commercially oriented business development leader with deep understanding of US Healthcare RCM and a demonstrated ability to build relationships, originate opportunities and close complex solution-led deals.

The successful candidate will bring:

- 8 - 12 years of experience in Sales / Business Development, preferably within US Healthcare RCM.

- Proven track record of selling RCM solutions/services to US Healthcare clients.

- Strong experience in new business acquisition, consultative selling and account growth.

- Demonstrated experience in contract negotiations and solution selling.

- Strong network and established relationships with leading healthcare organizations and decision-makers.

- Good understanding of the US Healthcare ecosystem and RCM value chain.

- Strong market and competitive intelligence.

- Experience managing sales targets and leading/mentoring business development teams.

- Excellent communication, presentation, negotiation and influencing skills.

- Strong customer orientation and ability to translate customer needs into differentiated solutions.

- Ability to operate with a high degree of ownership, integrity and commercial judgment.

- Postgraduate qualification / MBA preferred.

Key Success Measures:

Success in the role will be measured through:

- New revenue and contribution generated from the US Healthcare RCM business.

- New logos and strategic accounts acquired.

- Growth of existing accounts and share of wallet.

- Strength and conversion of the business development pipeline.

- Achievement of individual and team revenue targets.

- Quality and profitability of commercial proposals.

- Strength of strategic client relationships and market presence.

- Development of new RCM solutions and market opportunities.