Assistant Vice President - Training & Knowledge Management - Finance & Accounting

We are seeking a seasoned professional to lead Training Strategy and Knowledge Management for Finance & Accounting (F&A) operations, specifically across Record-to-Report (R2R) and Order-to-Cash (O2C).

This role will drive capability building, knowledge governance, and client alignment, ensuring seamless transitions and sustained operational excellence.

Key Responsibilities

- Design and deliver structured training programs for R2R & O2C processes across transitions and steady-state operations

- Build, standardize, and manage a centralized knowledge repository (SOPs, process maps, playbooks, and best practices)

- Act as the primary client SPOC for all training and knowledge management initiatives

- Drive learning effectiveness frameworks, including assessments, certifications, and continuous improvement initiatives

- Support process transitions through structured training plans, documentation, and knowledge transfer governance

- Establish and track training KPIs (quality, accuracy, TAT, adoption, and productivity impact)

- Collaborate with operations and transition teams to ensure alignment with business objectives

- Lead, mentor, and scale training and KM teams, ensuring high performance and capability development

Required Skills & Experience :

- 12+ years of experience in F&A Training and Knowledge Management (R2R & O2C)

- Strong domain understanding of Record-to-Report and Order-to-Cash processes

- Proven experience in building and managing knowledge repositories and governance frameworks

- Strong client-facing and stakeholder management skills, with exposure to global clients

- Experience working in US shift and with cross-cultural/global stakeholders

- Excellent communication, presentation, and leadership capabilities

- Exposure to transition environments and large-scale F&A operations is highly preferred