About the Company :

They are India's leading fintech solutions provider and digital rewards platform, specializing in branded currencies, digital gifting, and ecosystem loyalty networks. Over their highly successful 13-year run, they have redefined how alternate digital currencies, e-vouchers, and loyalty points are consumed across the corporate, retail, banking, and BFSI sectors.

They power premium white-label rewards solutions and secure API infrastructures that drive massive reward disbursements worth billions annually. Connecting major global brand partners, enterprise clients, and millions of end-consumers in real-time, they thrive in a high-growth, performance-driven startup culture that is consistently rated as one of the most vibrant and fun places to work.

Role Overview :

They are seeking a strategic, numbers-driven, and highly seasoned account management leader to join our core growth team. Depending on your depth of experience (9-12 years for Senior Manager or 12+ years for AVP), you will lead strategic corporate accounts, take complete ownership of account P&L, and drive substantial revenue growth across our high-value B2B, banking, and corporate enterprise ecosystems.

This is primarily a Strategic Account Farming and Client Servicing leadership role. You will be responsible for nurturing marquee partnerships, driving maximum program utilization, running data-backed marketing campaigns, and scaling high-volume accounts tracking GMV portfolios from 20 Cr to 50 Cr+.

Key Responsibilities :

Portfolio Growth & Share of Wallet Expansion :

- Drive incremental, sustainable revenue from existing clients through targeted strategic account management.

- Constantly identify upsell, cross-sell, and catalog expansion opportunities across top-tier enterprise accounts.

Marquee Partnership & Stakeholder Management :

- Own end-to-end client relationships with senior-level stakeholders and CXOs across premium banking institutions, PSUs, fintechs, and corporates.

- Build deep, multi-level engagement within client organizations to secure long-term retention and smooth contract renewals.

P&L Ownership & Commercial Negotiation :

- Maintain direct accountability for the P&L of your assigned key accounts and business verticals.

- Lead high-stakes commercial negotiations, optimize margins across categories, and define robust pricing strategies and discounting frameworks.

Program Utilization & Campaign Execution :

- Drive active adoption and high-frequency usage of our digital gift voucher and loyalty infrastructure solutions.

- Own end-to-end campaign design, rollout, execution, and tracking to maximize ROI and platform stickiness.

Product Integration & Delivery Excellence :

- Partner cross-functionally with internal Product, Tech, Operations, and Finance teams to facilitate seamless API integrations, launch new catalog enhancements, and continuously improve Turnaround Time (TAT) and operational workflows.

Team Leadership (For AVP Track) :

- Lead, mentor, and scale a high-performing business and account management team, cultivating a strong performance culture with clear accountability and performance metrics.

Desired Skills & Qualifications Experience :

- 9 to 12+ years of hardcore experience in Key Account Management, Client Servicing, Strategic Partnerships, or Customer Success.

- Industry Pedigree : Proven background within Fintech, Payments, Loyalty & Rewards, Channel Loyalty, SaaS, or Digital Platforms.

- Scale Metrics : Prior track record of successfully managing large-scale client programs tracking a portfolio size of 20 Cr to 50 Cr+ GMV.

- Commercial Sharpness : Deep expertise in running account P&L, contract pricing models, margin optimization, and complex commercial negotiations.

- Analytical Mindset : Highly comfortable tracking overall account performance data, monitoring redemption trends, and utilizing analytics to automate and streamline workflows.

- Education : Bachelors degree is required; an MBA from a reputable institute is highly preferred.

Location : New Delhi