Assistant Vice President - Property & Casualty Insurance Transition

We are looking for a seasoned P&C Insurance SME to lead transition, solutioning, and growth for broker support operations in the US market. This is a strategic leadership role that combines transition excellence, consulting mindset, and client engagement to drive business outcomes.

Role Overview:

As an AVP - Insurance Transition, you will own end-to-end transition delivery, support new business solutioning, and play a key role in expanding broker support capabilities. The role requires deep domain expertise in US Property & Casualty insurance and strong stakeholder management skills.

Key Responsibilities:

- Lead end-to-end transition of P&C insurance processes, specifically within broker support operations

- Drive solutioning, GTM inputs, and deal support including RFPs, RFIs, and proposals

- Manage and nurture client relationships, ensuring strong communication with senior US stakeholders

- Ensure SLA adherence, quality benchmarks, and operational excellence across engagements

- Identify and implement process improvements, automation, and transformation opportunities

- Collaborate with cross-functional teams to design scalable and efficient operating models

- Mentor and guide teams, driving performance across quality, TAT, and productivity metrics

- Support business growth initiatives through domain expertise and consultative inputs

Core Requirements:

- 12+ years of experience in US Property & Casualty (P&C) Insurance operations

- Strong expertise across pre-placement, placement, and post-placement lifecycle

- Proven experience in transition management, broker support, and solutioning roles

- Strong analytical, problem-solving, and decision-making skills

- Excellent communication and stakeholder management skills, with experience engaging US clients

- Lean Six Sigma Green Belt certification (mandatory)

- Experience managing or transitioning large-scale operations (100+ FTE scope)