Job Description - Immediate Joiner (taking care of Multiple Entities )

Key Responsibilities:

Leadership & Strategy:

- Develop and implement a scalable payroll operating model that supports service delivery to a diverse set of nonprofit clients.

Mandate - Responsibility : (Must Have):

- 10+ years of progressive experience in payroll operations (US Clients), with at least 6 years in a leadership role.

- Experience managing multi-state payroll operations in a complex or multi-client environment (e.g., BPO, consulting, PEO).

- Strong technical expertise in payroll platforms and systems (e.g., ADP, Paylocity, QuickBooks Payroll, Workday).

- Excellent understanding of payroll compliance, tax regulations, and audit standards.

Responsibilities Included but not Limited to:

- Establish and monitor key performance indicators (KPIs) for payroll accuracy, timeliness, compliance, and client satisfaction.

- Identify and lead initiatives to improve operational efficiency, automation, and quality control across the payroll function.

Operational Oversight:

- Oversee end-to-end payroll processing for multiple clients across various pay cycles (biweekly, semi-monthly, monthly).

- Ensure compliance with all federal, state, and local payroll laws, including wage and hour rules, tax filings, garnishments, and benefits reporting.

- Manage the implementation, configuration, and optimization of payroll platforms (e.g., ADP, Paylocity, UKG, etc.).

- Maintain robust internal controls and ensure audit readiness for all client payroll processes.

Team Development:

- Lead, coach, and support a team of payroll professionals and team leads, fostering a culture of accountability and continuous learning.

- Oversee training, performance management, and professional development within the payroll team.

Client Management:

- Act as the senior point of contact for client payroll questions, escalations, and complex compliance matters.

- Partner with client HR and finance teams to ensure seamless integration between payroll and other functions.

- Deliver proactive insights and reporting to clients on payroll trends, issues, and improvement opportunities.

Requirements:

Qualifications:

Education:

- Bachelor's degree in Accounting, Finance, Human Resources, or a related field required; Master's preferred.

- Certified Payroll Professional (CPP) designation strongly preferred.

Experience:

- 10+ years of progressive experience in payroll operations, with at least 5 years in a leadership role.

- Experience managing multi-state payroll operations in a complex or multi-client environment (e.g., BPO, consulting, PEO).

- Knowledge of nonprofit payroll requirements, including grant-funded allocations, union agreements, and labor law compliance.

Skills:

- Strong technical expertise in payroll platforms and systems (e.g., ADP, Paylocity, QuickBooks Payroll,).

- Excellent understanding of payroll compliance, tax regulations, and audit standards.

- Exceptional communication, problem-solving, and stakeholder management skills.

- Ability to drive operational change, develop high-performing teams, and deliver exceptional client service.