Assistant Vice President - Operational Resilience - International Wealth & Premier Banking

Business: Intl Wealth & Premier Banking

Principal responsibilities

- Asset Level Service Continuity Plan -To be coordinated with Business.

- ITSCM - IT Service Chain Map -To be coordinated with IT team.

- TRVA - Technology Resilience Vulnerability Assessment - To be coordinated with IT team.

- BRVA - Business Resilience Vulnerability Assessment - To be refreshed/reviewed every year for any changes.

- ITOL/SRTO - Impact Tolerance/ Service Recovery Time Objective Review - To be refreshed/reviewed every year for any changes.

- Scenario testing - To be coordinated with Business.

- Self-Assessment - To be coordinated with Business and Risk Steward.

- Quarterly Assessment Attestation - To be coordinated with BSO.

- Papers for BRF, RMM forums - To be coordinated with BSO.

- Document and manage all material on the nominated repository.

Impact on Business

- Facilitate, support and manage all activities as part of the BAU Operational Resilience requirements.

- Support Business Transformation team to transition operational resilience requirements into BAU and ensure effective controls in place.

- Assist in the development any actions to effectively execute operational resilience requirements and deadlines.

- Conduct regular reviews to ensure operational resilience artefacts are current and approved.

- Monitor and support any testing associated to operational resilience reporting.

Customers / Stakeholders

- Provide guidance, support to the entity BSO and Subject Matter Experts (SME), ensuring key stakeholders are kept adequately informed.

- Work collaborativley with the entity BSO and SME's.

- Maintain a strong partnership with all appropriate functions, in particular 2nd line risk stewards, the Chief Control Office team and Group.

Leadership & Teamwork

- Support achievement of the vision, values, goals and culture in personal behaviour, actions and decision making.

- Support the BSO and Chief Control Offices with technical leadership and understanding of the Operational Resilience process and requirements.

- Contributing to constructive cross-country and cross-business teamwork by demonstrating collaboration actions and challenging actions and behaviours that are not consistent with diversity policy and/or the best interests of the business and its customers.

- Maintain and support the enhancement of the global / local operating procedures to improve controls and minimise any risk.

Operational Effectiveness & Control

- Ensure that the UK Asset Management business is compliant with the key components of the Operational Resilience Framework, in particular:

- Lead coordinator with entity BSO on a regular basis.

- IBS - Important Business Service Refresh/Review - AM generally has 1 IBS and will not change yearly.

- CVSM - Customer Value Stream Map - To be refreshed/reviewed every year for any changes and coordinated with Business.

- EUC Controls Assessment - To be refreshed/reviewed every year for any changes and coordinated with Business.

- DUSE (Data Use Controls) -To be refreshed/reviewed every year for any changes and coordinated with Business.

- BPM - Business Process Map -To be coordinated with BPM team.

Qualifications - External

- Higher Education qualification (e.g. university degree / professional exams)

- Risk, Compliance or Audit experience working within Financial Services.

- Understanding of operational risk management frameworks

- Understanding of key risks and controls arising within asset management desirable.

- Previous experience of undertaking control walk-throughs and substantive testing.

- Experience of reviewing business incidents including root cause analysis.

Leadership/delivery skills

- Successful track record of leading and delivering to time and quality.

- Proven ability to work with minimal supervision and to tight deadlines.

Stakeholder Relationship skills

- Strong demonstrable oral and written communication skills.

- Strong interpersonal and relationship management skills.

IT Skills

- Intuitive ability to understand and use new systems.

- Strong capabilities with MS Word, MS PowerPoint and MS Excel (macro programming not required), Microsoft Teams and Confluence.