Description:

Our Client: Our client, a leading insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale up stage.

Title: AVP- Key Account Manager

Location: Bangalore

Education: Graduate

Experience: 2+ Years

About the Role:

We are looking for a talented Key Account Manager (Mid-Market) to manage and grow our key client relationships. In this role, you will be responsible for driving retention, maximizing revenue opportunities, and ensuring the overall success and satisfaction of your assigned accounts. You will also play a crucial part in aligning stakeholders, identifying growth opportunities, and delivering exceptional client experiences.

Responsibilities

Client Management & Retention:

- Manage and retain existing customers by nurturing strong relationships and ensuring seamless service delivery.

Strategic Value Creation:

- Create measurable value for clients by setting clear priorities, aligning internal and external stakeholders, driving engagement, and conducting regular business reviews as per agreed timelines.

Executive Reporting:

- Prepare and deliver high-quality weekly, monthly, and quarterly reports for leadership, highlighting account performance, risks, and opportunities.

Revenue Growth:

- Identify and execute new initiatives with key stakeholders to drive account growth through cross-selling and up-selling strategies.

Team Engagement:

- Provide meaningful feedback, mentorship, and development opportunities to internal teams to ensure high performance and collaboration.

Requirements

- 2 - 3 years of experience in the insurance broking sector (mandatory), preferably within the Health & Benefits (H&B) domain.

- Proven track record of managing a portfolio with significant annual revenue.

- Demonstrated success in managing key accounts and consistently delivering client value.

- Experience selling to CHROs, HR teams, CFOs, or Finance teams is a strong plus.

Youre Awesome At

User-Centric Thinking:

- Balancing customer needs with business goals to make informed, impactful decisions.

Bias for Action:

- Acting with urgency, maintaining operational rigor, and tracking progress toward goals effectively.

High Emotional Intelligence:

- Empathizing with clients, teams, and stakeholders while balancing compassion with accountability.

Resilience & Motivation:

- Passionate about employee benefits, wellness, and delivering exceptional experiences.

Stakeholder Management:

- Navigating differing opinions and rallying stakeholders toward shared goals with clarity and confidence.

About Hireginie: Hireginie is a prominent talent search company specializing in connecting top talent with leading organizations. We are committed to excellence and offer customized recruitment solutions across industries, ensuring a seamless and transparent hiring process. Our mission is to empower both clients and candidates by matching the right talent with the right opportunities, fostering growth and success for all.