Urgent Opening for Assistant Vice President with International BPO  Location : Thane  Salary Range: Between 22 Lac to 25 Lac PA (80% Fixed, 20% Variable)   Shift Timing: US shift (1 PM to 10 PM or 2 PM to 11 PM, open for night shift)  Working Days: 5 days working  Weekly Off: Saturday- Sunday Off  Qualification :  - Bachelor's degree in business or accounting (BCOM/MCOM/MBA/CA/Inter CA) (Commerce Graduate)  Experience :  - 14+ years of relevant work area experience  - 8+ years of team handling experience  - Senior Manager on paper for min 3 years  - Preferable if have worked on US accounting in past work experience  - Span Of Control: min 50  Target Companies: Genpact, Intelenet, WNS or Similar  For candidates out of Mumbai. Relocation will be provide.  Purpose of the job :  - Handle daily production - Review the day to day delivery and quality per SLA  - Escalation management and Trouble shooting  - Oversee Transition for ongoing clients / projects  - Successful completion of projects  - Track and ensure completion of all required documentation  - Review and submission of various MIS at the month end  - New clients projection and planning- Team requirement, transition plan, team training  - Active involvement in transition call - planning stage and onboarding stage  - Closely monitor the process wise quality issues & take necessary action to improve & stabilize the process  - Manage team, team attrition, appraisals and various other MIS related to team  - Review of various reports for Team Performance and Analysis  - Identify areas of development and plan Training of new resource, existing resource and cross training  - Review of manpower utilization & ensure that Manpower is fully & effectively utilized on daily basis.  - Encourage and support the team on implementing the improvement initiatives  - Manage the request for requirement from IT/ Other support staff for improvements  Team Size: Capable of managing a team of 80-100 members  Knowledge and Skills:  Behavioral skills:  - Smart and dynamic  - Preferable if have worked on US accounting in past work experience  - Required to work in shifts  Technical skills :   - Excellent accounting knowledge.  - Good computer skills and main expertise in excel.  - Excellent communication skills (written and oral)  - Management experience, ability to manage clients deliverable based on priority, good people management skills  - Strong Transition & operation knowledge  - The individual must possess these skills and abilities, or explain and demonstrate that s/he can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities.  Educational Qualifications: BCOM/MCOM/Inter CA/CA/MBA  Dhruv 7676680885

Mumbai

Others

Assistant Vice President - International BPO 

Job Description for Assistant Vice President - International BPO  in 3D India Staffing Research & Consultancy Co India in  Mumbai Others for (14-16) years of experience. Apply Now!