Job Summary:
This is a builder's role. You will own Stefto's international revenue agenda end to end: choosing the markets, opening the doors, closing the deals and growing the accounts, backed by a delivery engine that already serves India's top banks and ARCs.
What You'll Do:
- Build and execute the international growth strategy across priority markets (US, UK, Middle East, APAC)
- Win new clients for Stefto's customer care, CX, collections and debt management services
- Run the full sales cycle: prospecting, solutioning, RFPs, pricing, negotiation and closure
- Build CXO-level relationships with banks, lenders, fintechs, debt buyers and enterprise brands overseas
- Leverage Stefto's track record with large Indian banks and ARCs to win global BFSI and collections mandates
- Partner with operations and delivery teams to design winning solutions and ensure smooth transitions
- Develop channel partners, alliances and advisor networks to speed up market entry
- Own the pipeline, forecasts and revenue reporting to the CEO
- Represent Stefto at global industry events and client meetings
- Build and lead a growth team as the function scales
Who Should Apply:
This role is specifically for professionals who have sold BPO/BPM services to international clients. You're a strong fit if you have:
- 10 - 15 years in business development, with at least 5 - 6 years in international BD within the BPO/BPM/CX industry
- A proven record of winning and growing offshore contracts with clients in the US, UK, Middle East or APAC
- Hands-on experience selling customer support, CX, collections or back-office services
- Exposure to BFSI clients, debt collection agencies, debt buyers or ARCs (strong advantage)
- An active network of decision-makers in overseas markets
- Sharp commercial skills in pricing, deal structuring and contract negotiation
- CXO-level presence with excellent communication and presentation skills
- An entrepreneurial mindset and the drive to build something new
- Willingness to travel internationally; MBA preferred
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