
AVP / Director/Lead Product Manager - AI First - (Logistics | Supply Chain Domain)
Location: Gurgaon (GGN) - Onsite 5 WFO
Experience: 3-15 years
Role Overview:
We are seeking a seasoned Product Manager to lead enterprise client-facing product initiatives in the logistics domain. The ideal candidate will bring deep expertise in customer-facing logistics solutions and a proven track record of managing complex products that drive measurable impact for enterprise clients.
Key Responsibilities:
- Own the product vision, strategy, and roadmap for logistics domain solutions, focusing on shipper/consignee experiences rather than carrier operations.
- Lead the design and delivery of enterprise-grade client-facing products, including SLA's, dashboards, NDR (Non-Delivery Reports), and tracking systems.
- Collaborate cross-functionally with engineering, operations, and business teams to ensure seamless product execution.
- Drive innovation in customer experience, ensuring products meet the highest standards of usability, reliability, and scalability.
- Engage with enterprise clients to understand their needs and translate them into actionable product requirements.
- Monitor product performance, analyze data, and continuously iterate to improve outcomes.
- Mentor and guide product teams, fostering a culture of excellence and accountability.
Evaluation Criteria:
Domain Expertise: Minimum 3 years in logistics, with strong exposure to customer-facing solutions (shipper/consignee side).
Product Leadership: Demonstrated success in managing enterprise client-facing products with complex SLA's and reporting mechanisms.
Strategic Thinking: Ability to align product vision with business goals and market trends.
Execution Excellence: Proven ability to deliver high-quality products in fast-paced environments.
Preferred Background:
- Experience in leading logistics-focused product roles at companies such as Delhivery, FedEx, Blue Dart, Maersk, Shiprocket, DP World, Flexport, Cogoport, Nykaa Logistics, Myntra Logistics.
- Strong academic pedigree from IITs, NITs, BITS, IIITs, with excellent academic records and impactful early career roles.
Qualifications:
- Bachelors degree in Engineering, Business, or related field; MBA preferred.
- 3+ years of product management experience in logistics or supply chain technology.
- Exceptional communication, stakeholder management, and leadership skills.
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