AVP - Operations | City Head - Delivery & Execution ABOUT THE COMPANY Company is a fast-growing, technology-enabled real estate and commercial interiors venture transforming the way businesses design and execute their workspaces. With a strong presence across major Indian cities and international markets, the company combines technology, design, project management, and execution capabilities to deliver end-to-end commercial interior solutions. The organisation has built a strong ecosystem of qualified vendors and technology-enabled delivery processes, enabling clients to achieve high-quality execution, faster turnaround times, and cost efficiency. THE OPPORTUNITY We are looking for an experienced AVP - Operations / City Head - Delivery & Execution to lead the complete project delivery and operational engine for a city. This is a senior city-level leadership role with ownership of project execution, portfolio P&L, quality, timelines, vendor performance, client relationships, and team capability. The ideal candidate will be a strong operator who can manage multiple complex projects simultaneously, build high-performing teams, drive operational discipline, and take complete ownership of outcomes across the city. KEY RESPONSIBILITIES 1. City-Level Operations & P&L: - Own end-to-end delivery of all active projects across the city, from project kickoff through client handover. - Take accountability for project-level and portfolio-level P&L, margins, timelines, quality, and customer satisfaction. - Identify operational risks and take proactive corrective actions to protect project profitability and delivery commitments. 2. Project Delivery & Governance: - Establish and enforce delivery standards, SOPs, stage-gate processes, quality benchmarks, and escalation mechanisms. - Conduct structured weekly operations reviews covering project health, RAG status, budget variance, critical path, risks, and client satisfaction. - Ensure consistent execution standards across all project managers, site teams, and active projects. 3. Resource & Team Management: - Own city-level resource planning and deployment across the project portfolio. - Allocate Project Managers, Assistant Project Managers, and Site Supervisors based on project complexity, capacity, and criticality. - Build, mentor, and develop a high-performance city operations team. - Own hiring, KPI setting, performance management, and capability development for delivery teams. 4. Client & Stakeholder Management: - Serve as the senior escalation point for critical client issues that cannot be resolved at the project level. - Build strong relationships with key clients and ensure a consistently high-quality delivery experience. - Work closely with Design, Pre-Sales, Procurement, Finance, and other functions to ensure smooth project handovers and scope alignment. 5. Vendor Management: - Drive vendor empanelment, performance management, evaluation, and commercial negotiations at the city level. - Partner with procurement teams to ensure vendor quality, cost competitiveness, capacity, and timely execution. - Establish accountability mechanisms for vendor performance and delivery adherence. 6. Operational Excellence & Technology: - Drive adoption of technology platforms, SOPs, MIS systems, and quality frameworks across city operations. - Identify process gaps and implement systems that improve execution efficiency, predictability, cost control, and project visibility. - Build a data-driven operating rhythm across the city portfolio. 7. Leadership Reporting: - Report directly to the VP / Head of Operations. - Present city-level business performance, operational risks, project status, resource requirements, and improvement plans during leadership reviews. WHAT MAKES THIS ROLE CHALLENGING: - Owning business outcomes despite operating in an environment with multiple external dependencies including vendors, clients, site conditions, and scope changes. - Managing a large portfolio of simultaneous and complex projects while maintaining strong client experience. - Balancing quality, timelines, and project margins under significant execution pressure. - Building and retaining a high-performance project delivery organisation in a talent-constrained market. - Creating operational discipline and consistency across multiple teams, projects, and stakeholders. IDEAL CANDIDATE PROFILE: - 12 - 18 years of experience in project delivery, operations management, PMC, construction, commercial interiors, or real estate development. - At least 3 - 5 years of experience in a city / regional leadership role managing multiple projects or a large delivery portfolio. - Strong experience in commercial interior fit-outs, construction, or real estate project execution. - Demonstrated experience managing multi-project portfolios with end-to-end P&L / financial accountability. - Strong understanding of project planning, execution, quality, cost control, vendor management, and client management. - Proven ability to build, lead, and develop large cross-functional delivery teams. - Strong stakeholder management and escalation-handling capabilities. - Experience working in a fast-paced, high-growth environment is preferred. EDUCATIONAL QUALIFICATION: - Bachelor's degree in Civil Engineering, Architecture, Construction Management, or a related discipline. - MBA / PGDM from a reputed institution is an advantage. KEY COMPETENCIES: - City / Regional Operations Leadership - Project Portfolio & P&L Management - Commercial Interior / Construction Execution - Project Governance & Stage-Gate Management - Resource Planning & Capacity Management - Vendor Management & Negotiation - Client & Escalation Management - Quality & Compliance - MIS, Reporting & Operational Analytics - Cross-functional Stakeholder Management - Team Building & People Leadership WHY CONSIDER THIS OPPORTUNITY? - Lead the complete delivery and operations function for a major city. - Manage a diverse portfolio of high-value commercial projects. - Work closely with senior leadership with significant ownership and decision-making authority. - Opportunity to build and scale a high-performance operations organisation. - Join a technology-enabled, high-growth real estate and commercial interiors business with expanding domestic and international operations.

Mumbai

Pune

Hyderabad

Assistant Vice President/City Head - Operations/Delivery & Execution - Real Estate/Property 

Job Description for Assistant Vice President/City Head - Operations/Delivery & Execution - Real Estate/Property  in Smarthyre in  Mumbai Pune Hyderabad for (12-18) years of experience. Apply Now!