Assistant Vice President - Aftermarket Business - Automotive Industry

Key Responsibilities:

- Lead end-to-end aftermarket business operations including service, spare parts, and warranty management

- Drive profitability, operational efficiency, and customer satisfaction across regions

- Manage dealer and service network operations to ensure high service standards

- Oversee spare parts planning, inventory management, and distribution efficiency

- Strengthen dealer relationships and enhance network performance

- Monitor aftermarket KPIs, revenue growth, and operational targets

- Ensure timely issue resolution and customer support excellence

- Collaborate with cross-functional teams for process improvements and business expansion

- Implement strategies to improve service quality and operational effectiveness

Required Skills & Experience:

- Strong experience in automotive aftermarket and service operations

- Expertise in dealer management and service network operations

- Hands-on experience in spare parts business, inventory planning, and distribution

- Strong customer service and stakeholder management capabilities

- Good understanding of profitability management and operational controls

- Excellent leadership, communication, and problem-solving skills

Preferred Candidate Profile:

- Experience in large-scale automotive aftermarket operations

- Ability to manage regional operations and dealer ecosystems effectively

- Strong analytical and business management capabilities