Summary:

This is a role responsible for driving the development, implementation, and optimization of programs and processes within the human resources domain.

This role serves as a subject matter expert, providing strategic guidance, best practice recommendations, and operational support to HRBPs and the broader organization.

This role will play a key role in ensuring HR programs align with business objectives, drive efficiency, and enhance the employee experience.

Key Responsibilities:

Talent Management:

- Design and develop a comprehensive talent management and organisation development philosophies aligned with organizational values and goals

- Design, develop, and implement end-to-end learning and development programs to enhance employee skills and capabilities

- Create process to identify training needs, curate L&D frameworks & develop and manage training materials and resources

- Evaluate the effectiveness of L&D programs and make recommendations for improvement

- Manage and upkeep of LMS, collaborate with different functions like Product, Growth & AI teams to update training material

- Organise, co-ordinate training programs

- Facilitate training sessions e. behavioural training, compliance training etc.

Organizational Development & Design:

- Designing and administering employee engagement surveys to gather feedback

- Analyzing survey data to identify trends, areas for improvement, prepare & deliver presentations to relevant stakeholders

- Preparing monthly/quarterly HR Review Deck

- Tracking key engagement metrics, such as employee satisfaction, retention rates, and productivity in alignment with HRBPs and HR Operations teams

- Providing regular reports and insights to management in alignment with HR Operations

- Updating Organization structure in alignment with HR Operations & TA team

- Drafting, designing and publishing internal communications

Qualifications:

- Master's degree in Human Resources Management, Business Administration, or a related field

- 6-8 years of progressive experience in L&D, Talent Management, with a focus on L&D having experience in running LMS & reporting

- Deep understanding of Talent Development & Human Psychology

- Ability to work deeply & effectively in a fast-paced environment

- Should have ability and AI skill to do research

Competencies:

- Out of the Box Thinking: Ability to think innovatively and their impact on the business

- Operational Excellence: Ability to design and implement efficient and scalable processes

- Data Analysis: Ability to analyze data and provide data-driven insights

- Technology Proficiency: Strong understanding of LMS, AI & HR technologies

- Communication & Interpersonal Skills: Excellent communication and interpersonal skills

- Problem-Solving: Ability to identify and resolve HR operational issues